Normally, the tracking information will only update as soon as it reaches the next destination and is scanned by the system. Please allow 7-10 days for the carrier to scan your package into their system.
When will I get my order?
Processing time for personalized items may take longer than normal, from 5 to 7 business days. Once the shipment is loaded on the plane, the estimated delivery is 15-20 business days for the United States and 20-35 business days for other countries.
Please note that there are some unforeseen circumstances such as customs delays that we are unable to control on our end as well as delays in holiday seasons. Due to the Coronavirus COVID-19 outbreak, the shipment may take longer.
We may split your order into multiple shipments. If this occurs, you’ll be notified and receive a tracking number for each shipment.
If you have any questions at all please feel free to contact us at Contact Us